The Medicines Order Line are constantly looking at ways to make improvements to benefit our service users. Therefore, we have recently trialled a new online ordering form which will eventually supersede the call back service we currently provide.

We are now pleased to announce that we are rolling out the online ordering form to all practices on board with the MOL.

Patients can use the online ordering form to order their prescriptions in the same way as phoning or emailing us. The benefits of the online form include:

• No need for the MOL to call the patient back. Prescription requests can be processed directly from the online form (unless any discrepancies)
• No requirement for the patient to create an account
• No requirement for the patient to have a log in
• Not limited to a timeframe. Ability to use 24/7
• Patients can order on behalf of family/friends
• Online ordering form requests will be processed within 48hours (as per same process as the call back emails)

The online ordering form is available via www.derbyshiremol.nhs.uk

We are hopeful that this new online ordering form will help with Christmas pressures in the coming months.

• MOL Prescription Information