Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Chesterfield Royal Hospital
Calow
Chesterfield
Derbyshire
S44 5BL
Tel: 01246 277271
Open 24 Hours
Kings Mill Hospital
Mansfield Road
Sutton-in-Ashfield
NG17 4JL
Tel: 01623 622515
Open 24 Hours

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Minor Illness

Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. No appointment is necessary. Many Pharmacists have a confidential area and are open till late and at weekends.

Find your nearest pharmacy:

See a Nurse

…for blood tests, vaccinations, blood pressure checks, health reviews, ECGs, Warfarin checks, family planning and sexual health advice, ear irrigation, wound management and cervical screening.

Get help for any health problem

No more waiting on the phone to get a GP appointment! Tell us your problem or question and we’ll get back to you within 2 working days – online, phone or face to face.

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

Domestic Abuse Chesterfield

This service is provided locally by The Elm Foundation, and is available to everyone – men and women, children and young people, whatever their ethnicity, religion, age, sexual orientation or disability.

Telephone: 0800 0198 668

24 hour helpline: 0808 2000 247

Website: www.chesterfield.gov.uk

Safer Derbyshire

Domestic abuse is any threatening behaviour, violence or abuse between adults who are or have been in a relationship, or between family members. It can be psychological, physical, sexual, financial or emotional abuse.

Telephone: 08000 198 668

Website: www.saferderbyshire.gov.uk

Derby Homes

Derby Homes gives you advice on what to do if you are unable to stay in your home because of domestic abuse.

Telephone – 

Website: www.derbyhomes.org

Cross Roads Derbyshire

Established in 1979, Crossroads Derbyshire (previously Glossop Women’s Aid) has been supporting women and children suffering from domestic violence for more than 35 years. They have recently started to support men in an outreach capacity.

Telephone: 0800 0198 668

Facebook: @highpeak.womensaid

Twitter: @crossroads_hpwa

Website: www.crossroadsderbyshire.org

Email: admin@crossroadsderbyshire.org

Good News Family Care

Good News Family Care (Homes) Ltd. (GNFC) is a registered charity providing a safe-haven, for women and children affected by debilitating circumstances such as domestic violence, homelessness or substance abuse.

Telephone: 01298 24761

Facebook: @gnfc.org.uk

Twitter: @GNFamilyCare

Website: www.gnfc.org.uk

Email: mail@gnfc.org.uk

Karma Nirvana

Award-winning British charity supporting victims for 25 years.

Telephone: 0800 5999 247

Facebook: @karmanirvanauk

Twitter: @KNFMHBV

Website: www.karmanirvana.org.uk

Email: info@karmanirvana.org.uk

Mankind Initiative

Helping men escape domestic abuse.

Telephone: 01823 334 244

Website: www.mankind.org.uk

Stop Hate UK

Stop Hate UK provide hate crime reporting services in your area.

Facebook: @Stop.Hate.UK

Twitter: @stophateuk

Website: www.stophateuk.org

Email: info@stophateuk.org

Carers

Carers in Derbyshire

If you’ve just become a carer, or had an increase in your caring responsibilities, it can be difficult to know where to start when it comes to getting help and support.

Facebook: @carersinderbyshire

Twitter: @CarersinDerbys

Website: www.carersinderbyshire.org.uk

Creative Carers

Creative Carers is for people over 18 who look after someone living in Derby (partner, family, member, friend or relative) informally.

Telephone: 01332 22 77 11

Facebook: @creativecarers

Twitter: @CreativeCarers

Website: www.creative-carers.org

Email: creativecarers@gmail.com

Health Watch Derbyshire

Local and national support services and information for carers in Derbyshire.

Telephone: 01773 880786

Facebook: @HealthwatchDerbyshire

Twitter: @HWDerbyshire

Website: www.healthwatchderbyshire.co.uk

Email: enquiries@healthwatchderbyshire.co.uk

Derbyshire Carers Association

Whether you care for someone for a few hours a week or for 24 hours a day, they can offer you a wide range of confidential and independent services, helping you to care.

Telephone: 01663 745500

Facebook: @derbyshirecarers

Twitter: @derbyshirecarer

Wesbite: www.derbyshirecarers.co.uk

Email: highpeak@derbyshirecarers.co.uk

Carers Trust East Midlands

Carers Trust East Midlands carers services support over 800 family carers and the people they care for across Derbyshire. They offer a flexible, professional care service to people of all ages with a range of health conditions and disabilities.

Telephone: 0115 9628920

Facebook: @CTEastMidlands

Twitter: @CarersTrustEM

Website: www.carerstrustem.org

Email: hello@carerstrustem.org

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 0808 808 7777

Website: www.carersuk.org

Email: info@carersuk.org

Social Care and Support Guide

The NHS has a wealth of information on the help available from social services and charities, including helplines, needs assessments, advocacy and reporting abuse.

Website: www.nhs.uk

Carers' Breaks and Respite Care

Respite care means taking a break from caring, while the person you care for is looked after by someone else. It lets you take time out to look after yourself and helps stop you becoming exhausted and run down.

Website: www.nhs.uk

Care Homes

Moving into a care home is a big decision and it can cost a lot of money. Before choosing a care home for you or someone you know, it’s worth considering all of the options.

Website: www.nhs.uk

Child Health

Derbyshire Healthcare Support

The 0-19 service provides a programme of prevention and early intervention services for children, young people and their families in Derbyshire.

Telephone: 01246 296 023

Mobile: 07825 124 717

Website: www.derbyshirehs.org.uk

Email: dchst.childrensadminteam@nhs.net

The Children's Sleep Charity

The Children’s Sleep Charity is a national, award-winning charity supporting children with sleep issues. Support for families and accredited training for professionals and commercial organisations is provided.

Telephone: 01302 751 416

Facebook: @TheChildrensSleepCharity 

Twitter: @TheSleepCharity

Website: www.thechildrenssleepcharity.org.uk

Email: 

Vaccination planner

One of the best ways to protect your baby against diseases like measles, rubella, tetanus and meningitis is through immunisation. This highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Community Groups

Chesterfield Meet Up

A range of activity social groups in Chesterfield

Website: www.meetup.com

Derbyshire Directory

Search by subject of activity and location to find your favourite hobby close to you!

Website: www.derbyshire.gov.uk

Active Derbyshire

Want to find a club or activity in Derbyshire?

Telephone: 01773 741 915

Facebook: @activederbyshire

Website: www.activederbyshire.org.uk

Email: info@activederbyshire.org.uk

Scouts Derbyshire

Scouts prepare young people with skills for life. They help over 10,900 members right across Derbyshire.

Facebook: @derbyshirescouts

Twitter: @derbyshirescout

Website: www.derbyshirescouts.org

Derby Parks

If you have some spare time, want to meet new people, share your skills or learn new ones you could become one of the many volunteers that help out on our parks.

Telephone: 01332 640789

Facebook: @Derbyparks

Twitter: @derby_parks

Website: www.inderby.org.uk

Email: parks@derby.gov.uk

Walking for Health

Walking for Health offers over 1,800 free, short walks every week.

Website: www.walkingforhealth.org.uk

Drugs and Alcohol

Change Grow Live

Derbyshire CGL is a free and confidential drug and alcohol outreach service for young people up to the age of 19.

Telephone: 01773 303646

Facebook: @changegrowlive

Twitter: @changegrowlive

Website: www.changegrowlive.org

Email: derbyshire@cgl.org.uk

Derbyshire Alcohol Advice

Alcohol Advice’s aim is to support individuals to change their drinking or to stop using substances; to reach their own treatment goals and to help build positive lifestyles.

Website: www.alcohol-advice.co.uk

Email: daas@daas.uk.com

Derbyshire Healthcare

Derbyshire Healthcare NHS foundation trust provides health services to children and families, people with learning disabilities, people experiencing mental health problems and people with substance misuse needs.

Telephone: 01332 623700

Website: www.derbyshirehealthcareft.nhs.uk

Addaction

We’re one of the UK’s leading drug, alcohol and mental health charities. We believe everyone can change.

Website: www.addaction.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

Derbyshire Mind

Derbyshire Mind, established as a local mental health group in 1967, is an independent local association affiliated to the national charity Mind. As part of the affiliation agreement they maintain a quality management system in order to ensure rigorous standards across the network of local mind associations

Website: www.derbyshiremind.org.uk

Email: enquiries@derbyshiremind.org.uk

Live Life Better Derbyshire

Mental health is an important part of your life and good mental health and wellbeing is directly linked to good physical health.

Telephone: 0800 085 2299

Facebook: @derbyshirepublichealth

Twitter: @DCCPublicHealth

Website: www.livelifebetterderbyshire.org.uk

Email: llbd.info@derbyshire.gov.uk

OCD UK

A recovery focused charity. They provide evidence-based information, advice and support to those affected by obsessive-compulsive disorder.

Telephone: 03332 127 890

Website: www.ocduk.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

More services for young people
Elderly Care

Active Derbyshire

Strictly no falling. Falls prevention advice and activities.

Telephone: 01773 768240

Website: www.activederbyshire.org.uk

Email: administration@ageukderbyandderbyshire.org.uk

Careline

Careline is a registered charity (No. 1068801) which offers a free telephone befriending service to people living in the Derbyshire Dales and East Staffordshire.

Telephone: 01335 210 353

Website: www.carelinecalling.co.uk

Email: info@carelinecalling.org.uk

The Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 470 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They believe in a world where everyone can love later life and work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Maternity

Derby & District National Childbirth Trust

National Childbirth Trust (NCT) Derby and District branch is your local parent support network, helping you become the parent you want to be. Our branch is led by volunteers and offer local parents and parents-to-be invaluable support, services and NCT events.

Telephone: 0300 330 0700

Facebook: @nationalchildbirthtrust

Twitter: @NCTcharity

Website: www.nct.org.uk

Email: DerbyAndDistrict@nct.org.uk

Maternity Action

Maternity Action is the UK’s leading charity committed to ending inequality and improving the health and well-being of pregnant women, partners and young children.

Telephone: 0808 800 0041

Facebook: @MaternityAction

Twitter: @MaternityAction

Website: www.maternityaction.org.uk

Association for Post-Natal Illness

Postnatally depressed women may feel unable to go out of their house, and meeting people may cause them a great deal of stress, therefore contact made on the phone or by e-mail can be ideal.

Telephone: 0207 386 0868

Facebook: @associationforpostnatalillness

Twitter: @APNI_PND

Website: www.apni.org

Email: info@apni.org

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Chesterfield LGBT+

One of Chesterfield LGBT+ main aims has always been to provide sexual health advice and services to LGBT+ people in Derby and Chesterfield.

Telephone: 01332 207 704 

Facebook: @derbyshireLGBT

Twitter: @DerbyshireLGBT

Website: www.derbyshirelgbt.org.uk

Email: info@derbyshirelgbt.org.uk

SV2 - Supporting Victims of Sexual Violence

SV2 will support you regardless of when your experience of sexual abuse or violence occurred. We support all genders from any age and offer counselling to both adults and children.

Telephone: 01773 746 115

Facebook: @sv2.org.uk

Twitter: @sv2uk

Website: www.sv2.org.uk

Email: help@sv2.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Rape Crisis

Rape Crisis England & Wales is the umbrella body for a network of independent rape crisis centres. All our member centres provide specialist support and services for victims and survivors of sexual violence.

Website: www.rapecrisis.org.uk

Email: rcewinfo@rapecrisis.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by public health England is open Monday to Friday, 09:00-20:00.

Telephone: 0300 123 7123

Stop Smoking

Live Life Better Derbyshire

Live Life Better Derbyshire provides support to smokers aged 12 and over living in Derbyshire.

Telephone: 0800 085 2299 or 01629 538 200

Facebook: @derbyshirepublichealth

Twitter: @DCCPublicHealth

Website: www.livelifebetterderbyshire.org.uk

Email: llbd.info@derbyshire.gov.uk

Live Well Derby

With Live Wells Derby’s support and free stop smoking medicine, finding your will power to succeed is within your reach.

Telephone: 01332 641 254

Facebook: @livewellderby

Twitter: @LivewellDerby

Website: www.livewellderby.co.uk

Email: livewell@derby.gov.uk

Quit with help

Everyone has a different reason for quitting, get a personalised quit smoking plan.

Website: www.quitwithhelp.co.uk

Weight Management

Live Life Better Derbyshire

At Live Life Better Derbyshire they provide support, help and advice for you to successfully lose weight, and keep it off, for good.

Telephone: 0800 085 2299 or 01629 538 200

Facebook: @derbyshirepublichealth

Twitter: @DCCPublicHealth

Website: www.livelifebetterderbyshire.org.uk

Email: llbd.info@derbyshire.gov.uk

Derbyshire Dales Sport & Health Activities

This service’s aim is to provide a broad range of opportunities for people living and working in the Derbyshire Dales to become more active, improve health and wellbeing, and improve quality of life.

Facebook: @derbyshiredales

Twitter: @derbyshiredales

Website: www.derbyshiredales.gov.uk

Livewell - Lose Weight

Shed pounds sensibly whilst improving your eating and exercise habits. Our three dedicated programmes – lose weight for men and women, active supporters for men run with DCFC and liveability for adults with learning disabilities – are designed to support your specific needs in a warm and welcoming environment.

Telephone: 01332 641 254

Facebook: @livewellderby

Twitter: @LivewellDerby

Website: www.livewellderby.co.uk

Overeaters Anonymous

Overeaters Anonymous provides insight into problems of eating compulsively, strength to deal with it, and a very real hope that there is a solution.

Telephone: 07798 587 802

Website: www.oagb.org.uk

Email: general@oagb.org.uk

NHS Good Food Guide

Information on a healthy diet and ways to make it work for you.

Website: NHS Good Food Guide

NHS Why Be Active?

Even a little bit of exercise will make you feel better about yourself, boost your confidence and cut your risk of developing a serious illness.

Website: NHS Why Be Active?

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

WW

Meetings, online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

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Local Pharmacies

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Administration office

Administration office

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